TRANSPORTATION & LOGISTICS
DHL integrates 3 distinct point solutions into Rushour's unified platform.
DHL Supply Chain and DHL Express enhanced safety, optimized workflows, and gained valuable insights through the Rushour Connected Operations Cloud, leading to an improved experience for both employees and customers.
Powered by the Rushour Connected Operations Cloud.
Get to know DHL Supply Chain and DHL Express.
The Challenge
Disconnected solutions limited visibility and stifled innovation.
With 600,000 employees, DHL Group ranks among the largest logistics companies globally, operating in over 220 countries and territories. DHL Supply Chain, a division of DHL Group, manages supply chains in more than 50 countries for over 1,400 customers, covering everything from warehousing and packaging to transportation and beyond. DHL Express stands as the world’s foremost international express services provider, addressing the increasing needs of exporters and importers by securely and reliably connecting people and businesses, thereby facilitating global trade.
Before Rushour, DHL in the U.S. utilized seven distinct point solutions for telematics and other functions, which proved challenging to integrate and provided inconsistent performance and data reliability. To enhance service for their employees and customers, they required a unified platform that could consolidate these separate, disconnected tools into a single, user-friendly interface.
The Solution
A unified platform for safety, efficiency, and sustainability.
With the Rushour Connected Operations Cloud, DHL unified seven disparate point solutions—covering dash cams, telematics, compliance, trip management, DVIRs, trailer tracking, and speed monitoring—into a single platform, and integrated it with their essential business systems. This consolidation enhanced the operator experience, provided actionable insights, and significantly boosted driver safety and retention. Additionally, DHL is collaborating with Rushour on their fleet electrification efforts, contributing to the company’s ambitious sustainability objectives.
Vehicle Telematics
Partnering to boost vehicle uptime today and shape the fleet of tomorrow.
For DHL, operating in the supply chain and delivery sector, vehicle uptime is crucial. With reliable diagnostic data, real-time alerts, and automated maintenance workflows, Rushour has bridged communication gaps and expedited maintenance response times, ensuring their vehicles remain on the road and serving customers. Moreover, the Rushour Connected Operations Cloud provides a platform that supports DHL’s shift towards an electric vehicle-focused future.
Smart Trailers
Comprehensive trailer visibility with no need for additional vendors.
Cargo integrity is essential to DHL’s operations. With Rushour, their operators gain complete visibility into trailer location, cargo status, and temperature—all integrated into the same platform used for safety and telematics. This capability has enabled their operators to better serve customers, investigate incidents more swiftly, and speed up theft recovery.
Apps & Driver Workflows
An enhanced driver experience, driven by intuitive workflows.
Before Rushour, DHL drivers had to handle numerous devices and apps for their daily tasks. Now, Hours of Service (HOS), Driver Vehicle Inspection Reports (DVIRs), and navigation are streamlined through the Rushour Driver App, featuring custom workflows and seamless integrations. This transformation allows drivers to concentrate on what matters most: providing safe and efficient service to customers.
Data & Integrations
Innovation enabled by a flexible, open platform.
Data quality is crucial for DHL’s operations, and Rushour data has become their definitive source of truth. With 19 integrations, they have streamlined operators' workflows and connected previously siloed data, revealing transformative business insights.
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